Orchid Event Solutions is the only Official Housing Company for the WHCE.
Sham housing companies are approaching WHCE attendees and exhibitors with fraudulent offerings of hotel rooms at significant discounts. Lured by highly attractive rates, exhibitors and attendees fall prey to these imposters losing significant deposits, discovering hidden costs, up front charges or being bait and switched to hotel rooms they never booked.
Of course, these companies are in no way affiliated with WHCE or the official hotels in Salt Lake City, Utah. They troll the internet and association web sites looking for trade shows events and then gain access to email addresses for direct contact or draw attendees to their Web sites posing as your association’s sanctioned housing provider. Do not give them your credit card information.
Orchid Event Solutions is the ONLY official housing company for this event and will not contact you directly to make a reservation. Booking through WHCE’s official housing provider, Orchid Event Solutions ensures you will be working with a reputable company, that your credit card information is secure, and that you will benefit from all services provided to attendees at the official hotels.
If you are contacted by anyone asking if you need a room reservation for the 2016 WHCE, or if they represent themselves as the “WHCE housing provider,” please get as much information as you can, then contact Orchid.
WHCE has negotiated discounted hotel rates for 2017 WHCE attendees and exhibitors. You must make your hotel reservation through Orchid Event Solutions. Hotel reservations are taken on a first-come, first-served, space available basis. Submit your request as soon as possible for the best opportunity of receiving your hotel choice.
All reservations must be received by January 25, 2017, to guarantee availability and conference rates. After this date, reservations will be made based on availability and hotels may charge higher rates.
Ways to Book Hotel Reservations
Link (click here for new reservation or to modify or cancel an existing hotel reservation)
Agents available 7:00 a.m. to 6:00 p.m. Mountain Standard Time, Monday through Friday
Toll-free (US): 877-505-0676 / International: +1-801-505-4614
You can download a printable Hotel Reservation Form and fax or mail to Orchid Event Solutions
Fax completed forms to (801) 355-0250 (do not mail after faxing)
Orchid Event Solutions
175 S. West Temple, Suite 30
Salt Lake City, Utah 84101
All reservation requests must be accompanied by a credit card guarantee for one night’s room and tax for each room reserved.
Orchid Event Solutions will send reservation acknowledgements within 24 hours via email if booked online or by telephone; fax and mail acknowledgements will be sent within 72 hours of receipt. If you do not receive your acknowledgement in this time frame, contact Orchid Event Solutions. You will not receive a written confirmation from the hotel.
Cancellations after January 25, 2017 will be subject to a $25 cancellation fee. One night’s room & tax will be forfeited entirely in accordance with your individual hotel cancellation policy, please refer to your reservation acknowledgement.
Through February 8, 2017 send requests for changes and cancellations in writing to Orchid Event Solutions via e-mail (firstname.lastname@example.org) or fax to 801-355-0250. After February 8, 2017, contact hotels directly to make changes and cancellations.
Questions or Special Requests?
For questions or special requests, please contact Orchid Event Solutions at 877-505-0676 or e-mail questions, cancellations, or changes to your reservation to email@example.com. Special requests are not guaranteed. Hotels will assign specific room types upon check-in, based on availability.
If you are interested in booking a hotel suite, please email firstname.lastname@example.org. There are a limited number available at a discounted rate for WHCE attendees.